Kleine Nieuwedijkstraat 53, Skybox 34/35, 2800 Mechelen, Belgium
FutureGen Institute

Thrust of Our Privacy Policy

We acknowledge the critical importance of protecting the privacy of our website's visitors. This policy, alongside our terms of use and any other related documents, describes our data handling processes. By engaging with our website, you are agreeing to the terms of how we collect, use, and safeguard your personal data. Please read this policy carefully to fully understand our practices regarding your personal information and how we treat it.

#1 Processing Personal Information

We collect information that identifies or is reasonably capable of being associated with you (your “Personal Information” or “Personal Data”) by means of the following:
  • The use of inquiry and registration forms.
  • The purchase process when you buy any of our products or services.
  • The provision of your details to us either online or offline.
  • The use of Organisation products and/or systems.
The elements of your Personal Information that we collect may include:
  • Name
  • Job title
  • Company/Organization name
  • Home, shipping and billing addresses, phone and fax number
  • Mobile telephone number
  • Email address
  • IP address and browser information
  • Payment details such as credit card information
  • Customer usage data for reporting purposes
  • Audio recordings generated through the customer’s use of Organisation products, services and/or the System.
Obtaining Personal Information
We also obtain information about you when you use our System, for example when you contact us about products and services, when you place an order, or if you register to receive one of our newsletters. We do not obtain any information about you from other sources or third-parties. We do not sell your information to anyone and share it only with third parties who are facilitating the delivery of our services to you such as your company, education institution, or our service providers.

#2 Data Processing Techniques

We may use and analyse the information we collect so that we can manage and improve the services on the website. Demographic and statistical information about user behaviour may be collected and used to analyse the popularity and effectiveness of the website. Any disclosure of this information will be in aggregate form and will not identify individual users.
The Organisation also uses third party services on this website to measure and analyse visitor information.
The Organisation will not (nor will it allow any third party to) use the statistical analytics tools to track or to collect personally identifiable information of visitors to this website. The Organisation will not associate any data gathered with any personally identifying information from any source as part of our use of the statistical analytics tools.
How we handle the data submitted by you
The Organisation is the data controller for your personal data that it collects. As your data controller, the Organisation has notified its activities to the Office of the Information Commissioner as required under the Law. Personal information will only be collected and/or processed by the University in accordance with Law.
Disclosure of your information
Except as set out in this policy or as required by law, your personal data will not be provided to any third party without your prior consent

#3 Marketing by Third-party Entities

We may share your data including email addresses with other data processors to provide targeted advertising. For users with a Premium membership sponsored through an organisation we will not share your data for advertising purposes. We also use analytical tools which in some cases may see your personal data such as IP addresses.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Please remember that whenever you disclose personal information online, that information can be collected and used by others. By posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties as a result.
We may also disclose your personal information to companies within our group company.

#4 Privacy and Security Compliance

Data Transmission Security Measures
While we take significant measures to protect your personal information from unauthorized access or disclosure, it is important to recognize that no data transmission over the Internet can be guaranteed to be completely secure. Therefore, we cannot fully ensure the absolute security of your data transmitted to our platforms.

#5 Third-Party Link Disclosure

Our site may link to external sites, including those of our partners, advertisers, and affiliates, and we are not responsible for their privacy policies or practices. Before submitting any personal data, we encourage you to review the privacy policies of these linked websites.

#6 Legal Requirements for Data Privacy

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.